Return and Cancellation


If you wish to change or cancel the order, please get in touch with us as soon as possible. As long as the package is not shipped, we can change or cancel the order free of charge.

Return Due to Change of Mind;

Alessandra Viola Paintings wants you to be happy with the artwork, so we offer a 14-day money-back guarantee.

We only accept returns in original package, make sure you keep all packing materials until you decide. Return shipping will be at the customer’s expense and you will be required to arrange your own shipping. Once the return is received and accepted, refunds will be processed and we will notify you once this has been completed through email.